Wisconsin Public Service is partnering with law enforcement agencies across its service area to stop scams. WPS customers have lost thousands of dollars to con artist. WPS wants to make sure everyone knows the warning signs of the scam.
Scammers may:
Pretend to be from WPS. They may even manipulate caller ID to use a recorded message that appears to be from WPS.
Threaten to turn off a customer's energy right away
Demand immediate payment, often with a prepaid debit card. Scammers may request unusual payment methods like Bitcoin. WPS will never do this
WPS is not disconnecting residential customers right now because of the ongoing pandemic. If you think a scammer is targeting you, hang up. It's not rude, it's safe.
Contact WPS at 1-800-450-7260 if you are unsure if a call is legitimate. Customers who fall victim to scams should contact their local law enforcement agency.